DPD reviews, experiences, ratings and complaints
We have verified the company DPD.
The webshop www.dpdlocal-online.co.uk has been active for a while and is a reliable party to order from.
DPD is of course a member of the Chamber of Commerce and the website is secured with an SSL/TSL certificate, as indicated by the closed padlock symbol in front of the URL bar of the web browser.
This security symbol indicates that you can safely use all common and safe payment methods DPD offers.
DPD have been serving customers through their webshop for years and have a good reputation.
Consumer reviews are therefore mostly positive.
By writing a review you help consumers make an informed decision about placing an order with this webshop.
Curious about DPD? Then view this website: www.dpdlocal-online.co.uk.
It will give you a good idea of the company and you can view their range.
You will also find more information about contact options and opening times.
I ordered an item on 10th December which was formally confirmed on 12th December. On 14th December DPD's web site showed that the parcel had been received and was being held at DPD's Preston Depot, where it has remained ever since. I have made numerous call to the depot to find out why the parcel is being held and received a wide range of differing excuses. During each call they say that they will now resolve the matter and the parcel will be delivered the next day. It has not!
I can understand mistakes being made, especially at this time of year, but failing to rectify them and make promises they appear to have no interest in keeping shows the disregard for customer service.
DPD is a company I shall avoid at all costs in future.
I sent an item to a customer and it was damaged at the delivery depot. Set up an online refund and complaint and attached ALL evidence required. This wasn't good enough for DPD LOCAL as they spent the next 4 months asking for the same evidence I had given on numerous occasions.
Because I didn't reply to their request for proof of purchase, which I had already sent (original invoice from Wicks) on numerous occasions they have closed my case. There's no contact phone no or email address and the only way forward is this useless online portal.
YOU HAVE BEEN WARNED! DO NOT USE DPD LOCAL.
Rubbish company not the first time they have let me down was in when they said they missed me don’t know why I have to wait another three days to get my parcel
The worst and most unreliable delivery services.
They do not care at all...Customer Service NIL !!!!!
They just deliver when THEY WANT and not the times or dates they advise.
DO NOT USE THEM !!!!
FAQ (Frequently asked questions)
Is DPD a reliable party to do business with?
DPD has been rated 13 times by its customers Their average score is 4,2 where 0% of the customers have indicated that they would order from DPD again.
In which sectors is DPD active?
DPD is active in the services.
I have read the reviews of DPD carefully. What now?
Have you read the reviews of DPD and are you convinced that this is a reliable company to do business with? Then go to the website and place your order! If you're still not sure if DPD is right for you, have a look on ReviewXL and find a company that better fits your needs. Did the DPD reviews give you a positive impression? We collect reviews from all major companies worldwide.