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Jet2holidays reviews, experiences, ratings, and complaints
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Jet2holidays reviews
The webshop of Jet2holidays has been active on the internet for quite some time, and you have certainly discovered this internet shop when you were looking for a new bed, a new table, chairs or sofas. But you naturally want to know for sure whether this webshop is reliable and whether they keep their promises. You may also be curious about their customer service, whether they are easily contactable and how they deal with complaints. Then you have come to the right place! Read the reviews and experiences of customers who have ordered something from Jet2holidays before and judge for yourself whether this store is suitable for you. Are you already a customer of Jet2holidays? Help other customers and us by sharing your experiences with Jet2holidays!
About Jet2holidays
Jet2holidays is a reputable travel agency. They are active in the Holiday & Travel and are also considered a specialist in their field. The well-arranged website, range of safe and well-known payment methods and Chamber of Commerce registration are strong plus points that indicate that Jet2holidays is a reliable webshop. We believe that Jet2holidays is reliable.
Active in category Holiday & Travel
The vast number of travel agencies sometimes make it difficult for customers to determine whether a provider is reliable and safe. However, there are several things to keep in mind when booking a trip or holiday. First, make sure that the company is registered with the Chamber of Commerce and offers secure and recognised online payment methods, such as iDeal and whether their phone number is clearly stated on their website. These are strong indicators that a company takes their business seriously. Besides this, you can also check whether the company is registered with quality labels, such as the SGR and ANVR.
Why Jet2holidays?
Why should you book with Jet2holidays? Jet2holidays has a clear and user-friendly website that is also mobile-friendly. You can easily find holidays and trips via the structured navigation, and general terms and conditions are clear and easy to find. In addition, the website is secured with an SSL/TSL certificate, recognisable by the locked padlock in front of the URL in the bar of the web browser. Therefore, you can safely provide personal data and also pay securely online. Jet2holidays has various contact options. You can contact them by e-mail or by phone. Jet2holidays has an expert team of specialists who can answer all your questions about booking a holiday.
Share your experiences with Jet2holidays
Are you already a customer of Jet2holidays? Help our visitors and us and complete Jet2holidays's story by writing a review. Be honest about both the positive and negative experiences and help other customers make an informed decision whether or not to order from this webshop. We would like to thank you in advance for taking the time to write the review.
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We have verified the company Jet2holidays.
The website www.jet2holidays.com has been active for a while and it is a reliable company to place an order with.
Of course, Jet2holidays is a member of the Chamber of Commerce (KvK) and the website contains an SSL/TSL certificate.
You can recognize this by the closed padlock in the web browser's URL bar.
The security indicates that you can safely use all known and secure payment methods offered by Jet2holidays.
Jet2holidays has been receiving customers in their webshop for years and they have a good reputation.
Customer reviews are overwhelmingly positive.
By writing a review, you help consumers make an informed decision about placing an order with this webshop.
Curious about Jet2holidays? Check out the website www.jet2holidays.com.
This will give you a good idea of the company and you can view the range of products.
The website also provides more information about contact options and opening hours.
The 1st and last time staying at a H10 Hotel, in addition to the 1st and last time booking a holiday with Jet2.
Disappointed doesn’t even come close to how we have been left feeling staying here. The fact we had to move ourselves from this hotel 4 days into a 10-night all-inclusive holiday really does say it all and I wish we had moved sooner… No help from Jet2 I might add, and further cost of £1600 which was the best money I have spent to get out of there. I spent 2 days trying to contact Jet2 to get moved.
This hotel does not deliver as deceptively advertised, is severely overpriced, and not good value for money.
Never have we been to a hotel where the staff are so rude, unhelpful, abrupt, and dismissive with a complete lack of morale.
There is a very evident and clear cultural divide as to the nationalities the staff are willing to help. This was resonated by all staff in the hotel, Reception, Lobby Bar, Restaurant, Poolside, and Pool Café.
Our complaints were completely dismissed by reception staff including Air-conditioning not working and a persistent smell of foul sewage in our room.
Poolside facilities are inadequate for the volume of guests. The hotels no reserve policy for sunbeds wasn’t policed by poolside staff. Beds were being reserved at 06:00/07:00 when the pool opens at 09:00. Most of the beds that were reserved didn’t have bodies on them until late morning/early afternoon. When asking for support in finding some the reply was simply “nothing we can do”.
The resort atmosphere was nothing more joyous of a funeral and the time we were there we tried to stay away from the resort.
The food and service in the main restaurant was abysmal. Completely understaffed, and what can only be described as under-cooked slop. We chose to eat away from the resort, it was safer as the night we did eat in the restaurant we ended up unwell.
Upon checking out we were greeted by a gentleman on Reception who we had not met during our stay. He questioned why we were leaving and after we told him the issues we were having, the response in return was a simple shrug of the shoulders and “OK”. Certainly, cemented the fact we made the right decision to move.
This isn’t the worst resort we’ve stayed at, it’s by far the only BAD ONE!
I have been communicating with Jet2 since staying here for this second-rate holiday they sold to me. I have been taken for a ride by them with no support during the holiday, or afterwards whatsoever. According to ‘their’ communication with the hotel, none of the concerns, issues, or complaints I raised during the stay happen and it is acceptable for Jet2 to be uncontactable on their dedicated 24hr helpline during peak periods. Valued customer? Definitely not.
Based on our experience, avoid H10 Playa Esmeralda, avoid Jet2. You will be disappointed.
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FAQ (Frequently Asked Questions)
Is Jet2holidays a reliable company?
Jet2holidays has been rated 3 times by its customers On average, they have received a rating of 5, with 0% of reviewers indicating they would buy here again.
In which sectors is Jet2holidays active?
Jet2holidays is mainly active in the category holiday & travel and specialized in the sector(s) all inclusive.
I have read all the reviews carefully. What now?
Did you get a positive impression from the Jet2holidays reviews? Then you can go to the Jet2holidays website and place your order. If not, continue searching for another company here. We collect reviews of all major companies in the Netherlands and Belgium.