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Prestige Flowers reviews, experiences, ratings and complaints

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Prestige Flowers reviews, experiences, ratings and complaints
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Prestige Flowers logo
Website
prestigeflowers.co.uk
Category
Webshops
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Prestige Flowers reviews

Do you want to know whether the webshop of Prestige Flowers is reliable and safe? On this page, you will find all information about Prestige Flowers, and you can also read honest reviews and experiences from customers who have ordered from Prestige Flowers before. The Prestige Flowers's webshop has been active on the internet for quite some time, and you may have come across it when looking for a particular product. Do you want to know whether Prestige Flowers is reliable and whether they keep their promises? Or are you curious about the service they provide and how they solve problems? Then read the reviews of customers who have ordered something from Prestige Flowers before and judge for yourself whether it is a suitable party for you. Are you already a customer of Prestige Flowers? Please help other customers and us by writing a review!

About Prestige Flowers

Prestige Flowers is an established name on the internet where you can order your products. They are active in Webshops, and they are certainly seen as a specialist in this industry. Their well-arranged website, range of safe and well-known payment methods and Chamber of Commerce registration are strong indicators that Prestige Flowers is a recognised webshop. We believe that Prestige Flowers is reliable.

Active in category Webshops

The vast number of webshops sometimes makes it difficult for customers to determine whether an internet shop is reliable and safe. If you decide to order a product online, there are several things to keep in mind. First, make sure that the company is registered with the Chamber of Commerce and offers secure and recognised online payment methods, such as iDeal and credit card. A clearly visible telephone number on their website is also an indicator that the company takes its work seriously. You can also check whether the company is registered with quality labels, such as Thuiswinkel Waarborg or Webwinkelkeur.

Why Prestige Flowers?

Why should you choose Prestige Flowers? Prestige Flowers has a clear and user-friendly website that is also suitable for smartphones or tablets. You can easily find products and all information about the delivery conditions is accessible and clear. Additionally, the website is secured with an SSL/TSL certificate, recognisable by the locked padlock in front of the URL in the bar of the web browser. Therefore, you can safely leave your personal data and pay securely online. Prestige Flowers has various contact options. You can contact them by e-mail or by phone. Prestige Flowers has an expert team of specialists who can answer all your questions about ordering and deliveries.

Share your experiences with Prestige Flowers

Are you already a customer of Prestige Flowers? Help our visitors and us complete Prestige Flowers's story and write your review. Be honest about both the positive and negative experiences and help other customers make an informed decision whether or not to order from this webshop. We would like to thank you in advance for taking the time to write the review.

Reviews over Prestige Flowers
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4,5
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Experience with Prestige Flowers

We have verified company Prestige Flowers. The webshop www.prestigeflowers.co.uk has been active on the Internet for quite some time and it is a reliable company to do business with. Prestige Flowers member of the Chamber of Commerce (Chamber of Commerce) and their website is secured with an SSL/TSL certificate, as indicated by the closed padlock in front of the URL in the bar of the web browser. The security symbol indicates that you can safely use all known and secure payment methods that Prestige Flowers offers.

Prestige Flowers has been receiving customers in their webshop for years and has built up a good reputation. The customer reviews are therefore mostly positive. By writing a review, you can help consumers make an informed decision about placing an order with this webshop.

Curious about Prestige Flowers? Then view this website: www.prestigeflowers.co.uk. It will give you a good idea of the company and you can view their range. You will also find more information about contact options and opening times.

Posted on: 15-03-2022
Written by: ReviewXL

10 / 10
5/5 5/5 5/5 5/5
Expert review
Flowers arrived on time but very poor quality and poor value for money

After contacting Prestige Flowers online was offered £10 voucher as good will gesture not acceptable as I will never order from this company again

Posted on: 16-02-2023
Last edited on: 16-02-2023
Written by: Alan M.

7 / 10
5/5 2/5 1/5 5/5
Buy again? No
Took the money no confirmation, no delivery

Flowers were for a funeral - no delivery but they charged card immediately
Impossible to contact, stopped payment by contacting card account.

Posted on: 11-01-2023
Last edited on: 11-01-2023
Written by: Anonymous

3 / 10
2/5 1/5 2/5 1/5
Buy again? No
Unbelievably bad

Flowers ordered 21st for a very very dear friend, delivery 23rd. I knew Royal Mail would be on strike but commonsense dictated Prestige Flowers would not place orders for delivery on 23rd, 24th with Royal Mail but with Parcelforce, DPD, Evri etc. Wrong. Confirmation email "delivery on 23rd by Royal Mail". Oh dear. I used the contact form to query this : automated reply "delivery on 23rd by Royal Mail". 24th no delivery, still with Royal Mail. I emailed Sales : same automated reply. 28th 6 - SIX - days late the flowers were delivered. I emailed Customer Service earlier and got the same automated reply "delivery on 23rd by Royal Mail"! But this is now the 28th!!! I've yet to receive a reply from either Sales or Customer Services but, from looking at the difference between my two tracking numbers, they appear to have received 1800+ queries. I wonder why?! This is total incompetence, complete lack of foresight - essential in any business that operates online- and an appalling standard of customer service all round. The only positive is that my friend says the flowers have survived 8 days in transit but she could just be being very polite ...

Posted on: 29-12-2022
Last edited on: 29-12-2022
Written by: C M.

4 / 10
3/5 1/5 3/5 1/5
Buy again? No
Shocking Customer Service

I chose Prestige to send a bouquet to a poorly relative last Monday 12th Dec, paying for next day delivery, and also after checking they used 3rd party couriers due to the UK postal strike, however my £58 purchase is still sat in the Bristol sorting office, and I can get no one at Prestige to respond to emails, or their Bot ticket conversation from last Wednesday. Whilst I appreciate the postal strike is beyond their control, I specifically used them because of the 3rd party couriers, and now not to engage with me over the lack of product for my purchase, they are choosing to simply ignore it? Sadly I would never use Prestige again for this very reason, as whilst their bouquets may be lovely, the lack of good customer care is shocking.

Posted on: 20-12-2022
Last edited on: 20-12-2022
Written by: Jude E.

2 / 10
1/5 1/5 1/5 1/5
Buy again? No
Poor delivery

We ordered funeral flowers from your company as you ensured next day delivery, we did pay for this.
You did dispatch the flowers the following day however the courier you use failed to deliver them on the day, therefore I had no flowers for the funeral.
Had I known your couriers would fail to meet your advertised guarantee I would have attempted to buy them from a local florist.
I waited at home all day for the delivery only to be disappointed..
When the flowers do arrive I have missed the funeral date and time, so disappointed.
Can I suggest you look at a more reliable courier who can deliver your flowers the next day.

Posted on: 22-12-2022
Last edited on: 22-12-2022
Written by: Julie G.

5 / 10
5/5 1/5 2/5 1/5
Buy again? No
The size of the bouquet was incredibly small for the price that I paid-£70

1. I was unable to change the delivery date half an hour after it had been made.
2. When the flowers arrived – I was shocked as they did not match the image /bouquet that I ordered and the size was incredibly small. After 15% reduction I paid £70 (£69.99).
Absolutely shocking- I was completely ripped off, even after complaining -I was told by the manager that this was the correct size and was offered a £15 compensation. Big deal!!!!

Posted on: 20-11-2022
Last edited on: 20-11-2022
Written by: Gail M.

5 / 10
3/5 3/5 1/5 2/5
Buy again? No
Disgusting

Sadly one can not cancel an order, just 15 minutes after making it!

Posted on: 21-11-2022
Last edited on: 21-11-2022
Written by: Gail M.

2 / 10
1/5 1/5 1/5 1/5
Buy again? Yes
Dreadful!

DO NOT USE!!!
Easy to order via website. Ordered flowers & vase to be delivered as a present for a birthday gift 2days in advance. Was given a date & they failed to deliver. Flowers arrived 1 day late & required a fair amount of denching in water to show some signs of life. Not expecting them to last long, £60 down the drain. Customer after service NOT a prestige service

Posted on: 27-11-2022
Last edited on: 27-11-2022
Written by: Jo P.

5 / 10
4/5 3/5 2/5 1/5
Buy again? No
Appalling...............

Ordered Flowers & Wine for a Christmas/Birthday Present for the 24th December ....
The order was not delivered
When trying trying to contact customer services by phone
NO answer after numerous attempts
When contacted to ask to speak to someone the reply was - Unfortunately all the phone lines are down
E-mail contact only
There excuse THEY had inputted the delivery address wrong
The order total was £39 but were only offered a £15 pound VOUCHER....... or flowers re-delivered NOT the wine , because we have refused both offers
(Due to having already purchased & delivered ourselves ) they are closing the case

Absolutely SHOCKING non existent customer service

AVOID at all costs ............................

Posted on: 06-01-2023
Last edited on: 06-01-2023
Written by: Mick E.

4 / 10
4/5 1/5 2/5 1/5
Buy again? No
Given a voucher to use on next order refused Given another but si disgusted will never use them again.

Given 3 different voucher numbers to use on next order. Ordered and told not valid paid PayPal and will talk with them. Refusing to accept credit have paid good money for 2 orders would not use them again or recommend them to anyone else.

Posted on: 27-06-2022
Last edited on: 28-06-2022
Written by: Phyllis G.

2 / 10
1/5 1/5 1/5 1/5
Buy again? No
RUBBISH

Ordered arrived with 3 missing items and flowers definitely past their best. Did not last past 5 days although some did not make it to 3. Customer service took over a week to respond and not helpful.
Save your money or use another company .

Posted on: 21-06-2022
Last edited on: 22-06-2022
Written by: R B.

5 / 10
4/5 1/5 1/5 3/5
Buy again? No

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FAQ (Frequently asked questions)

Is Prestige Flowers a reliable party to do business with?

Prestige Flowers has been rated 12 times by its customers Their average score is 4,5 where 10% of the customers have indicated that they would order from Prestige Flowers again.

In which sectors is Prestige Flowers active?

Prestige Flowers is active in the webshops industry and specifically in sectors such as flowers and plants and florists.

I have read the reviews of Prestige Flowers carefully. What now?

Have you read the reviews of Prestige Flowers and are you convinced that this is a reliable company to do business with? Then go to the website and place your order! If you're still not sure if Prestige Flowers is right for you, have a look on ReviewXL and find a company that better fits your needs. Did the Prestige Flowers reviews give you a positive impression? We collect reviews from all major companies worldwide.

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